Overview & Reviews
User Reviews:
Showing 1 through 10 of 68.00-
DISAPPOINTMENT IN FLAWED LEXUS - 2017 Lexus RX 350
By Jeannie H - April 14 - 2:50 amThere is a KNOWN issue with my 2017 RX350. It sounds and feels like a transmission issue but have been told it is an issue with the exhaust system. They know and have know for A LONG time there is a problem and do not yet have a fix for it. I have been complaining for a year now. Initially, was told it was my imagination but since then was told it is a known issue. STILL WAITING. It is loud and sounds and feels like the engine is not wanting to shift to higher gears. This is my third Lexus as I had found them to be so reliable. Now not so sure. MPG for city is running about 14.5 mpg, should be MUCH higher.
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My Mistake - 2017 Lexus RX 350
By My Mistake - February 5 - 12:33 amThis car is a perfect example of a good model gone bad. The drive train in the 2017 is not smooth or powerful, resulting in a herky jerky performance and uneven power even when the throttle is steady. It also has a way too soft suspension that results in instability when going over bumps at higher speeds, such as on an interstate. The drive is comparable to a high mileage vehicle with weak shocks and struts. In addition, the bluetooth set up is both confusing and difficult to navigate. So if you want a new model that is both unattractive because of grill styling, drives like a pig, and is a step down in bluetooth, this is the vehicle for you. Ive owned Lexus vehicles for nearly two decades, and this is by far the worst vehicle that Ive owned.
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Unhappy RX350 Customer -2017 - 2017 Lexus RX 350
By JTucker - May 31 - 12:56 pmPlease be sure to drive this vehicle in traffic and slow RPM. Has a shifting issue when you roll in and out of the throttle. Lexus says it is a "characteristic" of the vehicle. It is very frustrating to drive and has turned me into a Lexus hater. Shame on Lexus QC! Would not purchase another.!
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Trust is completely broken on Lexus brand. - 2017 Lexus RX 350
By DanK - February 19 - 1:48 pmThis was my first Lexus with some positive expectations based upon the reputation it has carried for decades. After one year, the whole family has concluded that the car was actually not good. I drive 4-5 cars concurrently and have experience most foreign cars including German luxury ones, Japanese luxury brands and many Korean brands. I would say this is the worst experience I had. Performance is bad. Horse power is not enough, handling is rough. Surprisingly, pretty noisy car. Comfort? I don’t know what today... I just feel more tired when I drive this car compared to all of my cars (Mercedes, BMW, Honda, Acura, Hyundai, Kia, even Proche, etc).
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Do not buy or lease this car! - 2017 Lexus RX 350
By John - August 23 - 7:01 pmBad transmission , vibration most likely caused by muffler. Lexus will not do anything about it. Should have purchased a Ford -much better quality. Dealer will not tell you about the problem the RX350 has- DO NOT BUY! Will never purchase another Lexus.
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Failed Lexus!!! - 2017 Lexus RX 350
By RB - July 13 - 10:03 amGiving a single star due to droning noise and vibration issue and the hesitation issue of the 8 speed transmission.. please check out the details at club lexus online forum.. there are detailed discussions on these 2 issues (vibration & noise; hesitation) with the new RX 350.. Lexus gets an F grade on the RX re-design. BTW 450h, the hybrid version seems to be fine as it is not impacted by the above said issues... stay away from gas version until Lexus fix this issue.... my 2 cents.. disgruntled owner of a $59K MSRP 2017 RX 350.
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RX350 Rear Main Seal Leaking at 200 Miles, - 2017 Lexus RX 350
By Lexusma - February 24 - 11:11 pmDo a complete check on the NEW vehicle (if there is a oil leaking) before you sign the paper.
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Terrible for a Lexus -- cant wait to sell it. - 2017 Lexus RX 350
By Unhappy Lexus Owner - August 1 - 6:37 pmI was coming out of an Acura MDX into the Lexus RX 350 Fsport. I am very disappointed in the vehicle and with Lexus. 1.) The cars with headsup display come with a windshield that causes headlights and streetlights to be duplicated (like being cross eyed). After taking pictures and getting a Lexus service tech to ride in the car in darker weather, they agreed there was a problem. At first Lexus (corporate) said it was defective glass and replaced the windshield. When the problem still existed they found an engineer that knew that there was different glass for cars with HUD. Their solution was to put the glass from non-HUD equipped vehicles into my car. This glass then made the HUD blurry and duplicated and rendered it useless. I eventually got my money back for the HUD since its now useless. During this experience, I found that using polarized glasses eliminated the problem. I shared with Lexus dealer and corporate and received the response "we trust our engineers to solve the problem." So I found a solution that costs about $100 -- a clear, polarized window film would solve the problem. Instead they want to break the factory seal on the windshield and put in a $1500 windshield rendering the HUD useless. 2.) I have less than 15K miles on the car and have rattles in the drivers door and the roof. Of course the dealer cannot reproduce the issue. 3.) Rear hatch struts werent lubricated correctly and squeal loudly. 4.) Entertainment software usability is very poor and not intuitive. It doesnt remember your last media setting and turns off when using bluetooth connections. 5.) Mouse is too sensitive and creates a safety issue to use when driving (even after adjustment). 6.) The overall fit and finish of the car feels cheap. When shutting doors it sounds like hollow metal slamming. Ive had lower end cars that dont sound like that. 7.) No remote start without a paid subscription. For a 2017 luxury car, how can this not be a standard feature? 8.) The Mark Levinson stereo is definitely not worth the money. It is NOT surround sound, not tuned to be balanced for different music types, and sounds like the rear speakers dont work. The base stereo sounded better. There are some nice features on this car, but it is significantly lacking overall quality in many areas putting it below low end car makers like Kia and Hyundai. The biggest issue is how Ive been treated by Corporate Lexus when dealing with the HUD windshield issue, but combined with everything else this car is a huge waste of money.
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Nice Car to Drive - poor rating because of droning - 2017 Lexus RX 350
By KenSW - June 8 - 6:48 pmDo not buy or lease an RX350 unless you like consistent droning from the drivetrain. Mine was super quite until around 1800 miles and then something changed. There’s a low pitch droning sound with a vibration all the time - especially at about 1400 rpm. The nice ride and comfy cabin does not make up for this serious flaw. Search “RX350 droning sound” before making the investment. Look elsewhere for a midsize SUV.
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=== Do not buy until the fix the MUFFLER === - 2017 Lexus RX 350
By Gabriel - September 17 - 5:00 amMost of these car have or develop a low noise and vibrations, Lexus is aware of this issue but will not fix it, its a well documented problem, look under muffler noise problem or drone noise , not pleasant and not suitable for s luxury car, dealer said thet are working on an issue for the past 14 months. BEWARE: DO NOT BUY THIS CAR !
